Refund policy

At The Daily Cutes, your happiness and cozy experience mean everything to us! ☁️✨ 

14-DAY RETURN POLICY
We offer a 14-day return window, which means you have 14 days after receiving your item to request a return.

To be eligible for a return:
• The item must be unused, unwashed, and in the same condition that you received it.
• It must be in its original packaging.
• You will need to provide a receipt or proof of purchase.

HOW TO INITIATE A RETURN
To start a return, please contact us first at info@thedailycutes.com. 

Important Note: Please do not send your item back to the manufacturer or the address on the shipping box without contacting us first. Returns sent without prior approval will not be accepted.

DAMAGES & DEFECTS
Please inspect your order upon reception and contact us immediately at info@thedailycutes.com if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right. Please include your order number and a clear photo or video of the issue.

RETURN SHIPPING COSTS
If you are returning an item due to a change of mind, you will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.

REFUNDS & PROCESSING
Once we receive and inspect your return request, we will notify you via email regarding the status of your refund. If approved, your refund will be automatically processed on your original payment method within 5–7 business days. 

Please remember it can take some time for your bank or credit card company to process and post the refund to your account.