Shipping policy

At The Daily Cutes, we work hard to pack and ship your cozy orders as fast as possible! ☁️✨

ORDER PROCESSING TIME
All orders are processed and transferred to our shipping partners within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped with your tracking number.

SHIPPING RATES & ESTIMATED DELIVERY TIMES (USA & CANADA)
We are proud to offer FREE Standard Shipping on all US and Canadian orders!

• United States: 7 to 12 business days (FREE)
• Canada: 7 to 14 business days (FREE)

Please note: Delivery times are estimates and begin from the date of dispatch, not the order date. While 90% of our orders arrive earlier than expected, occasional logistics delays (such as customs inspections or seasonal high volume) may occur.

TRACKING YOUR ORDER
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 15 business days of receiving your shipping confirmation email, please contact us at info@thedailycutes.com with your name and order number, and we will happily look into it for you!

DAMAGED OR LOST PACKAGES
If your package arrives damaged or appears to be lost in transit, please contact our support team immediately at info@thedailycutes.com so we can arrange a free replacement for you.